Dear Aspirant,
Thank you for buying a programme from Clatathon.com. We hope that our Advanced platform gives you a wonderful experience of finding out the perfect programme, evaluating and purchasing our courses, whether it’s an Online Classroom Programmes/Self Learning Programme or Test Series. As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy any programme on clatathon.com, you hereby agree to our Privacy Policy, Terms of Use and Refund Policy.
Cancellation & Refund policy is as follows:
1. Candidate must raise refund request within 2 days from the date of purchase of any Online Classroom programme from clatathon.com. A 100% refund of the total paid fee (after deducting GST & Payment gateway charges) will be paid to the candidate, if candidate did not attend any class or did not attempt any Test.
2. No Refund request will be entertained after 2 days of purchase.
3. Clatathon.com reserves the right to postpone/cancel any Batch, or an event because of insufficient enrolments, instructor illness or any technical errors or force majeure events (like-floods, earthquakes, political instability, pandemic, etc.), In case clatathon.com cancels any batch, 100% refund (after deducting GST & Payment gateway charges) will be paid to the Candidates. However, logistics or any personal expense incurred by learners/participants will not be refunded.
4. Clatathon.com reserves the right to postpone/cancel any class/test or other services related to the online Classroom programmes due to instructor illness or any technical error or force majeure events (like-floods, earthquakes, political instability, pandemic, etc.), but no refund will be given to the candidate.
5. No refund will be provided for delay of the batch start.
1. Candidate must raise refund request within 2 days from the date of purchase of any Self Learning Programme from clatathon.com. A 100% refund (after deducting GST & Payment gateway charges) will be paid to the candidate.
2. If a cancellation is done by a candidate after 2 days of purchase (or more) prior to the event (before batch starts), 50% of the total paid fee (Additionally, GST and Payment gateway charges) will be deducted and the remaining amount will be refunded to the candidate.
3.If a cancellation is done by a candidate after the batch starts, 25% of the total paid fee will be paid (after deducting GST & Payment gateway charges).
4. Clatathon.com reserves the right to postpone/cancel any test or other services related to the Self Learning Programme due to instructor illness or any technical errors or force majeure events (like-floods, earthquakes, political instability, pandemic etc.), but no refund will be given to the candidate.
1. Candidate must raise refund request within 2 days of purchase of any Test Series programme from clatathon.com. A 100% refund (after deducting GST & Payment gateway charges) will be paid to the candidate, if he/she has attempted any test.
2. No Refund request will be entertained after 2 days of purchase.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 7-21 working days post intimation by the candidate/authorized persons/guardian.
* Note: All refunds will be processed within 10 working days after the refund request is approved by clatathon.com